Delivery & Return
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
At VertexNet Global, we strive to ensure that every device you purchase meets your expectations in quality and performance.
New Devices purchased from VertexNet Global are covered under the standard manufacturer’s warranty, redeemable at authorized service or warranty centers in Nigeria. All product and after-sales issues regarding new devices should be directed to these manufacturer centers for proper assessment.
Pre-owned Devices purchased from VertexNet Global come with a 14-day warranty, during which any defect not caused by physical, liquid, or negligent damage can be reviewed and resolved by our sales/support department.
To qualify for an exchange or return, customers are required to keep:
The original packaging of the device
Proof of purchase/receipt
Any warranty documents provided at the time of purchase
If a manufacturing defect is identified at the time of purchase, the device may be returned immediately for replacement. Please note that warranties do not cover non-mechanical faults, liquid damage, cracked screens, or damage caused by improper handling.
In cases where a refund is approved, the reimbursement will be processed in accordance with applicable regulations and within the timeframe permitted by Nigerian consumer policies.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We process all orders promptly and provide updates at each stage. If your order is delayed, it may be due to courier processing times, high-volume periods, or verification steps.
You can always contact our support team via phone or email for real-time tracking assistance.
Delivery on public holidays depends on the operating schedule of our logistics partners. While most deliveries resume on the next working day, some locations may still receive dispatches depending on courier availability.
VertexNet Global delivers to most locations within Nigeria. Delivery availability depends on the courier coverage in your area. If you’re unsure, reach out to our support team with your postcode, and we’ll confirm delivery options.
Next-day delivery is available for selected products and certain regions. Availability depends on stock status, order confirmation time, and courier scheduling. Our team will notify you if next-day delivery applies to your order.
In many cases, a signature is required to confirm safe delivery of your device. If you are unavailable, a trusted representative may sign on your behalf, provided they can present the necessary verification.
Vertexnet Global Store for Gadgets
VertexNet Global is committed to offering a seamless, trustworthy shopping experience for modern gadgets and essential electronic appliances. Every device in our catalogue—whether new or pre-owned—is carefully inspected, clearly described, and backed by reliable support so you always know exactly what you’re purchasing.
We understand that technology should feel simple, not stressful. That’s why we focus on clarity, honest product information, and smooth communication at every step. When content, design, and service work together, the shopping experience becomes effortless and intuitive.
At VertexNet Global, our mission is to help you choose devices that enhance your lifestyle—guided by transparency, supported by care, and delivered with confidence.
